The Mission Statement

To promote and advocate for the rights and interests of consumers of regulated energy and water services through public awareness, networking, lobbying, education and capacity building.

The Vision Statement

To be an effective and well-organized champion organization that promotes and advocates for the interests of consumers of the regulated water and energy services.

Core Values

In discharging their activities, Council Members and the Secretariat are guided by the following core values:

• volunteering spirit;
• knowledge sharing;
• commitment to vision and mission;
• integrity;
• responsiveness;
• accountability;
• stewardship;
• excellence; and
• Professionalism.